Confidentiality

We ask you for your personal information so that you can receive care and treatment.
 
We keep this information, together with details of your care, because it may be needed if we see you again.
 
All members of staff in the practice are as part of their employment governed by strict confidentiality policy.
 
There are several methods where information is passed to others. These being:
 
Referral to other NHS services – when a doctor or nurses refers you to another NHS service, they will need to pass on medical information to them in order to treat you effectively. The referral will be discussed with you by the doctor or nurse and accepting the referral will imply consent for the information to be passed from us with them. 
 
Care.Data – This is a nationwide system where clinical data is extracted from computer systems. This information is used to help us protect the health of the public generally and to see that the NHS runs efficiently, plans for the future, trains its staff and can account for its actions. You are automatically opted into this system, therefore if you do not wish to be part of it, forms are available from Reception.
 
Summary Care Record – The NHS is also working on providing a summary of your medical information to other Health Care Workers for use in Emergencies. For example, East of England Ambulance Service and West Suffolk Hospital Emergency Departments, these areas would be able to see details on your allergies, current medication and some of your demographic information (such as next of kin details). This will allow for better information to be available to all NHS staff and more holist approach to your treatment. This is an automatic opt-in process, but you can opt-out, forms are available from Reception. 
 
Training – As a training practice for future GPs, information may also be needed to help educate tomorrow’s clinical staff and to carry out medical and other health research for the benefit of everyone. If this requires information to be passed outside the surgery, individual consent will be requested.
 
Non-NHS providers – Some NHS Services are not provided by NHS providers, if you have formally opted out of the Summary Care Record these providers may not be able to undertake a recall. Therefore you may need to make your own arrangements for recall. An example of this is the Diabetic Eye Screening programme, however you will be advised by the service provider what is required. Confidentiality is written into all contracts in order that the same standards or better than the NHS standard is maintained.
 
In summary, we only ever use or pass on information about you if it is genuinely necessary. The sharing of all types of personal information is strictly controlled by law. Whenever we can, we remove details that identify you.
 
Sometimes the law requires us to pass on information; for example, to notify a birth to the Registrar of Births & Deaths or infectious disease, illness.
 
Anyone who receives information from us is under a legal duty to keep it confidential.
 
Everyone working for the NHS has a legal duty to keep information about you confidential and you have the right to say no if you do not want information about you given to others.
 

More Information

If at any time you would like to know more about how we use your information you can speak to our Practice Manager Paul Rayner.